Frequently asked questions

How is my code delivered?

Our team processes each order by hand, and we try to be fast. We may email you to verify your identity before sending the code. Your code is sent to the email address you enter at checkout.

Which account can redeem my code?

Each product page names the account and country it works with. Check the country set on your account before buying.

Do I need an account here?

No. You buy as a guest. The link in your email opens your order page.

Why might you ask for an identity check?

We may ask you to complete an identity check before sending a code. If a check is needed, we email you a link.

What currency do I pay in?

All prices and payments are in US dollars. The price shown is the price you pay us. Your bank may apply its own currency conversion charges.

My code will not redeem. What should I do?

Email us with your order number and the error message. Keep the code private while we look into it.

Need a hand?

Email us about an order, a code that will not redeem, or anything on this site. We try to respond promptly.

Seller
Japan Codes, trading as US Codes
support@us-codes.com